Analytics not showing recent clicks
Fix issues with click analytics not updating.
If your analytics dashboard isn't showing recent clicks, here's what to check.
Clicks have a short processing delay: There can be a delay of a few seconds between a click and it appearing in your dashboard. Refresh the page after a moment.
Limited analytics history: If your trial has ended or you're on the Starter plan, you have a 30-day analytics window. Upgrade to Pro or Team for unlimited analytics history.
No clicks yet: If you just set up PostLink, you may not have any clicks to show yet. Make sure you've: 1. Connected your Instagram or TikTok account 2. Added at least one link to a post 3. Updated your bio with your PostLink URL (or Smart Link) 4. Published a post that tells followers to tap the link in bio
Ad blockers and privacy tools: Some ad blockers or privacy browser extensions may prevent click tracking. This affects a small percentage of clicks.
Bot traffic: PostLink filters out obvious bot traffic from analytics. If you're seeing fewer clicks than expected, some may have been filtered as non-human traffic.
Verify your setup: 1. Open your PostLink URL in an incognito window 2. Click on one of your links 3. Check your dashboard — the click should appear within a few seconds
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